• Link: https://epmcsdatabase.com/jobdetails/eeb79999-e2a8-4ef0-a03b-a991e934ed60

We are seeking a proactive and organized Office Administrator to support our daily operations and ensure the smooth running of our office. The ideal candidate will work closely with the Office Support Team to coordinate administrative functions, facilitate internal communication, and assist with documentation and logistical needs. Responsibilities include managing office supplies, handling correspondence, organizing meetings, maintaining records, and providing front desk support. The role also involves assisting with marketing and branding activities, including social media updates and event coordination.

Responsibilities:

• Collaborate closely with the Office Support Team to ensure effective coordination and communication for day-to-day operations.
• Facilitate effective internal communication across departments and teams.
• Provide support to team and management with documentation and logistical needs
• Assist with daily administrative tasks, including data entry, filing, maintaining office supplies, and managing petty cash
• Coordinate appointments and meetings, including scheduling and preparing meeting rooms.
• Assist in coordinating marketing and branding activities, including social media updates, preparation of promotional materials, and supporting the implementation of company marketing initiatives and events.
• Address general inquiries and resolve issues promptly to ensure smooth front desk and office operations
• Print, scan, and file documents such as contracts, invoices, and reports as required
• Distribute incoming mail and handle outgoing correspondence
• Answer incoming calls, direct them to the appropriate personnel, and respond to inquiries with accurate information
• Greet and welcome visitors, clients, and partners in a friendly and professional manner

Requirements

• Qualifications in office administration or related fields.
• Proficiency in English language is crucial.
• Proven experience as an office administrator or in a similar administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

• Assegurar que tenha conhecimento geral de seu stock e produtos para puder aconselhar os clientes de forma adequada;
• Certificar-se de que conhece e segue os procedimentos adequados para artigos em promoção;
• Observar as normas de vendas;
• Assegurar que o seu departamento esteja sempre disponível para atender;
• Conhecimento genérico do mercado;
• Sempre procurar realizar vendas adicionais para aumentar o cesto;
• Tratar todos os clientes de acordo com as normas de atendimento vigentes;
• Ter boa apresentação, reconhecer e cumprimentar os clientes, entender suas necessidades especiais e responder às suas questões, conforme necessário;
• Cumprir as exigências de limpeza e arrumação da loja;
• Gerir queixas e reclamações dos clientes de forma adequada e acordo com as normas vigentes;
• Executar vendas na caixa, de acordo os procedimentos vigentes;
• Observar os movimentos dos clientes na loja para evitar roubos e quebras;
• Descarregar mercadoria do fornecedor;
• Participar em actividades de inventarios na loja;
• Conhecer o perfil de seu stock (artigos de saída rápida, saída lenta, excessos de estoque, estoque envelhecido, níveis baixos de estoque);
• Realizar regularmente a contagem de stock, conforme for necessário e com precisão;
• Remover os itens danificados ou incompletos da área de vendas, comunicá-los ao supervisor levá-los para o local designado, para ser registados e tratados adequadamente;
• Certificar-se de que código do artigo corresponde à descrição antes de proceder;
• Passagens sempre livres de estoque e mercadoria até o fim do expediente;
• A área de vendas deve ser limpa e arrumada no final de expediente – isso garante que os departamentos fiquem limpo e arrumado para o próximo expediente;
• Assegurar o cumprimento de exigências de segurança.

Requisitos

• 12ª Classe
• 1 à 3 anos de experiência no varejo no ramo de material de construção
• Competências de computação em MS Word, Excel
• Conhecimento de produtos
• Habilidades de vendas
• Habilidades de trabalho em equipa
• Habilidades de comunicação
• Capacidade de trabalhar sob pressão
• Capacidade de adaptação
• Bom julgamento

• Análise dos concorrentes e das necessidades dos clientes no mercado onde a loja compete;
• Realização das ações decorrentes da análise;
• Identificação clara, esclarecimento e execução das estratégias da loja e dos departamentos em sintonia com a estratégia da empresa, garantindo a plena compreensão destes pelas equipes;
• Alcançar os objetivos de venda e financeiros através da implementação de planos e metas definidos pela empresa;
• Participação na elaboração dos planos de vendas;
• Identificação proactiva de oportunidades para melhorar as vendas e as margens;
• Implementação de medidas de controlo de perdas e de obsolescência;
• Implementar eficazmente estratégias de melhoramento do serviço ao cliente;
• Assegurar o estruturamento adequado da loja com pessoal necessário para atingir níveis de serviço ao cliente em linha com a estratégia e promessas feitas aos clientes – assegurar a utilização eficaz da escala de pessoal;
• Certificar-se de que de funcionários selecionados para os cargos são do calibre exigido para oferecer níveis superiores de desempenho e serviço ao cliente – assegurar a objectividade e imparcialidade nas decisões de seleção;
• Analisar o tráfego de cliente e desenvolver planos para garantir o crescimento sustentável;
• Analisar valor do cesto e desenvolver planos para garantir o crescimento sustentável;
• Medir continuamente os níveis de satisfação do cliente;
• Liderar e inspirar a equipa de trabalho, para o alcance das metas e objetivos definidos;
• Gerir o desempenho da equipe com base nos planos e programas estruturados;
• Gestão de Inventario e Stock takes dentro dos padrões definidos pela empresa;
• Efetuar auditorias na loja, de acordo com os padrões definidos pela empresa, elaborar planos de ação corretiva;
• Criação de um ambiente seguro para os clientes e funcionários;
• Planeamento e cumprimento para emergências.

Requirimentos:

• Formação Média ou Superior em Vendas e Marketing;
• 1a 3 anos de experiência em vendas à retalho (em roupas será vantajoso);
• Competências de computação em MS Word, Excel.

Ensures that the goods supplied match the quantities ordered and meet the quality standards required by the end user. Liaises with end users / relevant HOD’s for the verification of goods supplied.

Ensures that foreign supplied goods have passed through the relevant Import processes before being offloaded. Further ensures that goods are accompanied by the correct documentation at the time of receiving and that the respective documents are forwarded to the Finance department for further processing.

Ensures that incorrectly delivered goods are returned to the suppliers for resupply or credit prior to receipt of the goods.

Ensure the efficient transfer of goods to the Stores Department in the case of stock purchases, or the relevant departments in the case of direct purchases.

Responsibilities:

• Manages the process of the physical receiving of both stock and non-stock items ordered by the Company; Manages the process of capturing receipts of both stock and non-stock items ordered by the Company on the Dynamic’s platform;
• Ensures that the correct processes are followed in respect of the importation of and receiving procedures for both local and foreign suppliers;
• Manages the physical offloading of both stock and non-stock items in the relevant areas for ease of transfer to other departments or for purposes of transfer into Stores stock;
• Manages the specific task of receiving and offloading fuel deliveries at the Factory ensuring that all internal and supplier owned policies and procedures are followed as are all EHS policies and procedures;
• Responsible for resolving issues on offloading reports with suppliers on a delivery-by-delivery basis ensuring that all receipts and statements are reconciled monthly;
• Responsible for coordinating collections of local orders by the Stores vehicle / Driver. This includes monitoring the vehicle usage and consumption as well as any overtime hours claimed by the Stores Driver;
• Responsible for collating and verifying orders for fuel deliveries to the Tete Factory and various Agronomy areas with proof of delivery and Invoices for submission to the Finance Department for payment;
• Ensures overtime requests are submitted for approval ahead of planned overtime requirements;
• On a biannual basis he will ensure that he participates in the departmental SOX review exercises;
• Ensures that safe working skills are taught where required and ensure any new employee is well versed on fire drill requirements, including evacuation procedure;
• Monthly Outstanding order reports and progress on completion of the same;
• Decides on methods and locations for offloading storage and handling of delivered goods;
• Decides if incorrectly delivered goods are to be returned to suppliers for credit or re supply;
• Identifies hazards in his area and reports to the SHE coordinator;
• Plans and maintains shift rosters on a continual basis;
• Responsible for ensuring that all Customs clearance procedures are adhered to for imported goods, that the relevant documentation (Documento Unico – DU) is verified and corresponds with company’s orders / GRN’s and that this is included in the documents submitted to the Finance Department for final payment to Supplier.

Requirements

• ‘A’ level / Grade 12;
• 3 years of experience in Stores Inventory and Receiving;
• Computer literacy;
• Stock and Inventory competencies;
• Leadership;
• Minimum supervision;
• Attention to detail.

• Possuir a 12ª classe com experiência de três (3) anos na área de ATS e APSS;
• Experiência comprovada em ATS e APSS.
• Boa capacidade de comunicação e de relações interpessoais.
• Conhecimento “básicos” do fluxograma de Apoio Psicossocial e Prevenção Positiva;
• Conhecimento das abordagens de testagem de HIV em Moçambique;
• Capacidade de liderança.
• Experiência na triangulação de dados
• Fluência na fala e escrita da língua portuguesa e línguas locais

• Técnico Médio de Medicina Geral
• Experiência em formação;
• Experiência em oferta de cuidados de tratamento para HIV
• Fluente em Português;
• Excelente capacidade de comunicação oral e escrita.

• Achieving Country budget;
• Prospecting;
• Client Acquisitions;
• Client Retention and Client Relationship Management;
• Client Delivery;
• Client Collections;
• Adhering to pricing strategies, sales policies, practises and procedures.

Responsibilities:

New Clients

• Prospecting for new clients;
• New client acquisition through cold calling and client visits;
• Full understanding of clients’ needs analysis;
• An understanding of the media in the country market, competitor share and identify opportunities.

Client Relationship Management

• Retention of existing clients and grow revenue from existing clients;
• Troubleshooting any problems clients might have with their media or delivery;
• Identify upselling opportunities with clients;
• Manage all client changes of campaigns effectively and efficiently.

Renewals

• Leveraging of existing client relationships to ensure renewals;
• Accurate and efficient tracking of renewals;
• Renegotiate contract clauses.

Deal Creation & Closing

• Setting pricing based on deal structure in liaison with the Regional Sales Manager (RSM);
• Create and deliver sales presentations/proposals to new and existing customers to sell new or available media space in consultation with RSM;
• Inform customers of available options for advertisement, artwork and provide visual aids where possible;
• Prepare promotional plans, sales literature, media kids and sales contracts, in consultation with RSM;
• Closing the deal.

Client Delivery

• Effective planning to ensure all client deliveries are on track to company standards.

Debt Collection

• Collect monies owing from all billing clients in respective country.

Reporting

• Individual budget;
• New sales;
• Renewals;
• Sales metrics;
• Daily management/daily tasks.

Product Feedback

• Customer feedback on existing products;
• Customer feedback on sites.

Requirements

• University degree in a relevant subject;
• Minimum of 7 years sales experience with a minimum of 5 years in the same company;
• Previous experience with Sales CRM;
• Results-oriented, tenacious, self-starter who strategically plans for success;
• Demonstrates impeccable financial acumen with passion and drive for success;
• Excellent communication skills (verbal and written);
• Proficiency with Microsoft Office programs, including PowerPoint, Word and Excel;
• Requires excellent presentation skills (Excel, PowerPoint & Word), aimed at development and delivery);
• Effective team player with ability to build and maintain positive relationships;
• Excellent planning, investigative, analytical and reporting skills;
• Experience inputting and retrieving data to develop an understanding of the environment in order to improve results;
• Experience with business to business relationships;
• Strong management skills;
• Ability to work in a high-intensity, fast-paced environment;
• Ability to meet physical demands of jobs, including travelling in Africa where required;
• Destination & Compass – Has a written goals, has written strategic plan, writes compelling SMART goals and is committed to them, knows what must be done and why, has a developed action plan and follow the action plan, has determined possible obstacles and has a plan to deal with the obstacles, has check points and debriefs daily, and continuously monitors performance in the division;
• Outlook – Believes in self, company and marketplace and is passionate about learning and growing. Takes responsibility for own success, doesn’t externalize, accepts challenges, does not take “no” as failure, but as an opportunity to succeed;
• Communication – Creates and sustains ongoing forums that encourage two-way communication opportunities; demonstrates and promotes positive prospect, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution. –  Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. – Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information;
• Character – Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviours and values established by the company; Respects diversity of perspective in discussions and demonstrates an inclusive style; Demonstrates concerns for job safety for self and others;
• Business Acumen – Doesn’t take things personally, knows what to say or do at the appropriate time; Is cool under pressure and is prepared for whatever the prospect or client does or says; Doesn’t strategize “on the fly”, doesn’t over analyse, and stays in the moment; Asks thoughtful questions, displays effective listening, demonstrates value;  Is tenacious,  maintains continuous contact with stakeholders and role players to establish need(s); Demonstrates effectiveness in linking team to overall completion;
• Results Orientation – Makes fact-based decisions and follows through to completion, analyses and uses data to achieve goals, drives execution, initiates action and follow-ups to successful completion, effectively demonstrates how solutions will solve problem(s), continuously conducts debriefs and performs pre-call strategies;
• Collaboration – Effectively builds and maintains partnerships within the division, prospects, and people at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately. Communicates and shares information with candour that builds trust and enhances relationships;
• Administrative Management – Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely activity and performance reports, analyses report data to project trends and build forecasts, maintains accurate and complete client and prospect database.

• Análise Financeira e de Contabilidade Fiscal;
• Cálculo/processamento periódicos de impostos (IVA, IRPS, IRPC, B/F), desde pagamentos até reembolsos;
• Registo de Acréscimos e Diferimentos;
• Cálculo do registo de activos fiscais para depreciação não dedutível;
• Reconciliação periódica de contas fiscais, bancárias, clientes e fornecedores;
• Tratar de toda a correspondência e quitações das Autoridades Fiscais;
• Preparação de pagamentos de impostos;
• Auxiliar nos processos de orçamento e planeamento fiscal;
• Aptidão para interagir com as equipas financeiras, auditores, consultores fiscais e autoridades;
• Realizar as provisões de fim de ano e preparar as provisões fiscais;
• Revisão de todas as contas de gastos não dedutíveis;
• Descontos de retenção na fonte e pagamentos ao estrangeiro;
• Aptidão para interagir com o Banco de Moçambique sobre pagamentos de impostos e outras questões;
• Rever a exactidão das provisões e acompanhar os pagamentos;
• Relatórios de Mapas de Demonstrações (resultados, controlo de disponibilidade para análise contabilística nacional/internacional), Riscos e Conformidade (por certidões de quitações e reconciliações);
• Outros, conforme considerado necessário pelo gestor de linha.

Requisitos:

• Ser flexível, intelectualmente curioso e resiliente;
• Ser autodidata e capaz de trabalhar sozinho;
• Ter capacidade de trabalhar com uma equipa estabelecida;
• Bom/ERP SAP + Avançado/MS Excel;
• Ser Membro da OCAM;
• Ter passado pelas Big Four de Auditoria;
• Licenciatura (Contabilidade e Auditoria, Gestão Financeira, Economia ou Áreas afins);
• Entre 3 a 5 anos de experiência em contabilidade.

• Achieving Country budget;
• Prospecting;
• Client Acquisitions;
• Client Retention and Client Relationship Management;
• Client Delivery;
• Client Collections;
• Adhering to pricing strategies, sales policies, practises and procedures.

Responsibilities:

New Clients

• Prospecting for new clients;
• New client acquisition through cold calling and client visits;
• Full understanding of clients’ needs analysis;
• An understanding of the media in the country market, competitor share and identify opportunities.

Client Relationship Management

• Retention of existing clients and grow revenue from existing clients;
• Troubleshooting any problems clients might have with their media or delivery;
• Identify upselling opportunities with clients;
• Manage all client changes of campaigns effectively and efficiently.

Renewals

• Leveraging of existing client relationships to ensure renewals;
• Accurate and efficient tracking of renewals;
• Renegotiate contract clauses.

Deal Creation & Closing

• Setting pricing based on deal structure in liaison with the Regional Sales Manager (RSM);
• Create and deliver sales presentations/proposals to new and existing customers to sell new or available media space in consultation with RSM;
• Inform customers of available options for advertisement, artwork and provide visual aids where possible;
• Prepare promotional plans, sales literature, media kids and sales contracts, in consultation with RSM;
• Closing the deal.

Client Delivery

• Effective planning to ensure all client deliveries are on track to company standards.

Debt Collection

• Collect monies owing from all billing clients in respective country.

Reporting

• Individual budget;
• New sales;
• Renewals;
• Sales metrics;
• Daily management/daily tasks.

Product Feedback

• Customer feedback on existing products;
• Customer feedback on sites.

Requirements

• University degree in a relevant subject;
• Minimum of 7 years sales experience with a minimum of 5 years in the same company;
• Previous experience with Sales CRM;
• Results-oriented, tenacious, self-starter who strategically plans for success;
• Demonstrates impeccable financial acumen with passion and drive for success;
• Excellent communication skills (verbal and written);
• Proficiency with Microsoft Office programs, including PowerPoint, Word and Excel;
• Requires excellent presentation skills (Excel, PowerPoint & Word), aimed at development and delivery);
• Effective team player with ability to build and maintain positive relationships;
• Excellent planning, investigative, analytical and reporting skills;
• Experience inputting and retrieving data to develop an understanding of the environment in order to improve results;
• Experience with business to business relationships;
• Strong management skills;
• Ability to work in a high-intensity, fast-paced environment;
• Ability to meet physical demands of jobs, including travelling in Africa where required;
• Destination & Compass – Has a written goals, has written strategic plan, writes compelling SMART goals and is committed to them, knows what must be done and why, has a developed action plan and follow the action plan, has determined possible obstacles and has a plan to deal with the obstacles, has check points and debriefs daily, and continuously monitors performance in the division;
• Outlook – Believes in self, company and marketplace and is passionate about learning and growing. Takes responsibility for own success, doesn’t externalize, accepts challenges, does not take “no” as failure, but as an opportunity to succeed;
• Communication – Creates and sustains ongoing forums that encourage two-way communication opportunities; demonstrates and promotes positive prospect, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution. –  Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. – Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information;
• Character – Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviours and values established by the company; Respects diversity of perspective in discussions and demonstrates an inclusive style; Demonstrates concerns for job safety for self and others;
• Business Acumen – Doesn’t take things personally, knows what to say or do at the appropriate time; Is cool under pressure and is prepared for whatever the prospect or client does or says; Doesn’t strategize “on the fly”, doesn’t over analyse, and stays in the moment; Asks thoughtful questions, displays effective listening, demonstrates value;  Is tenacious,  maintains continuous contact with stakeholders and role players to establish need(s); Demonstrates effectiveness in linking team to overall completion;
• Results Orientation – Makes fact-based decisions and follows through to completion, analyses and uses data to achieve goals, drives execution, initiates action and follow-ups to successful completion, effectively demonstrates how solutions will solve problem(s), continuously conducts debriefs and performs pre-call strategies;
• Collaboration – Effectively builds and maintains partnerships within the division, prospects, and people at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately. Communicates and shares information with candour that builds trust and enhances relationships;
• Administrative Management – Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely activity and performance reports, analyses report data to project trends and build forecasts, maintains accurate and complete client and prospect database.

Responsibilities:

• Minimum 5–10 years of experience in HSE/EHS management;
• Proven track record in industrial, construction, petrochemical, or facility management sectors;
• Experience in risk assessments, incident investigations, audits, and training programs;
• Strong leadership and team management capabilities;
• Excellent communication and reporting skills;
• Proficiency in EHS digital tools and MS Office;
• Ability to conduct complex risk assessments and develop strategic mitigation plans;
• Knowledge of international laws and safety regulations;

Requirement:

• Bachelor’s degree in Occupational Health & Safety, Environmental Science, Engineering, or a related field;
• A Master’s degree is preferred for senior roles or in large-scale projects;
• NEBOSH Diploma (or at least NEBOSH IGC);
• IOSH Membership (Chartered status is a plus);
• Certified Safety Professional (CSP) or equivalent international certifications is a plus;
• Familiarity with ISO standards like ISO 45001 (Occupational Health & Safety) and ISO 14001 (Environmental Management);
• Fluency in English is required;
• Other Communications skills are advantageous.